Home:Main Menu>FAQs

FAQs

* What if I forget my password?
* If you have forgotten your password, please get into Computer and Information Network Center homepage and click "Software and Application Forms Download" and download the changing password application form. When I fill up the form, bring the application form in person or fax the application form to Computer and Information Network Center. (Note: Please attach your personal identification, i. e.: student identification card).
* What if I want to renew my password?
*  If you want to renew your password, please link to 「Renew Password」 .
First, type your account、old password、new password、new password(again) in sequence.
Second, select your role: student、teacher or special account.
Then press the button.
* What if I can't access Internet?
* For Wired Network: First, check if your access right by going to Access Rights Inquiry Services. After that insert your network card number to see. If your access right has been blocked, please go into Computer and Information Network Center homepage, then click "Software and Application forms downloads" on the menu list and follow the directions on the application form. After filling out the application form, please have the director sign on the application, then return the form to Computer and Information Network Center. The unlocking process will normally require three business days to complete. If the problem is not caused by a temporary suspension of the account, please check your firewall settings. Also, you can confirm the internet connection status by asking the people on the same floor and see if they able to connect. If the problem persists, please contact the Computer and Information Network Center immediately for further technical support. For Wireless Network: Follow the procedure for Wired network troubleshooting. Also, please check if your wireless network card is working properly. Try to relocate your computer to another location and check on the wireless signal. If the problem persists, please contact the Computer and Information Network Center immediately for further technical support.
* How to apply for the e-mail account? (faculty use only)
* First, fill out the application form. (Link)
1.Applicant Information
(1) your name
(2) Contact phone
(3) Department
(4) ID number
(5) Teacher's ID (Only teacher)
(6) UserName (4-15 character) Part-time staff to be more than eight yards
All lowercase letters of the alphabet!!
And the first three required letters, not underlined or dash

Second, print out the application form.
2. Signature of Applicant
3. Signature of department chair

Third, hand out the copy of your application form to the complete and information network center.

Finally, please「Enable 」the form in the next day to complete the procedure.

Note :
1.Per person (ID card) can only apply for an account.
2.For corrections, please download the 「e-mail password change application form」.